You will see the message “Sorry! An error occurred” while checking in or checking out. We often use Google Maps. This can cause this. And here's why we're fixing it:

1. There was an error connecting to the Google Maps API.

cause:

* Invalid or expired API key: The API key may be invalid. Or you don't have permission to use the Google Maps service you want.

* Restricted API Settings: API key settings may be restricted to specific IP addresses or domains.

How to fix

1.1 Check the API key:

* Go to Google Cloud Console.

* Open the relevant project and go to the "API & Services" > "Credentials" menu.

* Verify that your API key is valid and has not expired.

1.2Verify API key settings:

* Verify specified usage settings, such as allowed IP addresses or restricted usage by domain.

2. Errors in JavaScript code

cause:

* Invalid function call: Google Maps API function calls may contain errors, such as invalid parameters.

* API Updates: Sometimes API changes can break the source code.

How to fix:

2.1 Check the JavaScript code:

* Check function calls in your code, such as calls to new google.maps.Map() or new google.maps.Geocoder().

* Verify that your code uses the correct parameters according to the Google Maps API documentation.

2.2 Update the code to the latest version:

* Review the Google Maps API documentation to make sure you're using the correct functions and parameters.

3. Errors in position management

cause:

* GPS Settings: The device may not have GPS enabled or the application does not have permission to access the location.

* Incorrect location information: The device may not be able to accurately determine its location.

How to fix:

3.1 Check GPS settings:

* Make sure that the GPS on your device is enabled.

* Check the application settings to make sure it is allowed to access location information.

3.2 Check location access in code:

* Verify that your code uses navigator.geolocation.getCurrentPosition() correctly and with error handling

4. Internet connection problems

cause:

* Unstable connection: Your device may be having trouble connecting to the internet. This makes it impossible to connect to the Google Maps API.

* Firewall or proxy: Your network or firewall settings may block connection to the Google Maps API.

How to fix:

4.1 Check your internet connection:

* Check the speed and stability of your internet connection.

* Try connecting to a different network to see if the problem persists.

4.2 Check network settings:

* Check your firewall or proxy settings to make sure they aren't blocking the connection to the Google Maps AP.

5. Error from Google Maps API

cause:

* Google Maps Service Issues: There may be problems or glitches in the Google Maps service that are beyond our control.

How to fix

5.1 Check the status of the service:

* Visit the Google Cloud Status Dashboard to check the status of your Google Maps service.

5.2 Contact Google Support:

* If you encounter a problem that cannot be resolved yourself Please contact Google Support.

6. Clearing your browser's cache and cookies

cause:

* Old data: Data stored in cache or cookies can cause display or system performance issues.

How to fix:

6.1 Clear your browser's cache:

* Open your browser and go to settings.

* Go to “Privacy and Security”

* Select “Clear browsing data”

* Select "Cache" and click "Clear Data".

6.2 Clear cookies:

* Open your browser and go to settings.

* Go to “Privacy and Security”

* Select “Manage cookies and site data”

* Select "Clear data" for cookies.